Body language in health care: a contribution to nursing communication.
نویسندگان
چکیده
OBJECTIVE to classify body language used in nursing care, and propose "Body language in nursing care" as an analytical category for nursing communication. METHOD quantitative research with the systematic observation of 21:43 care situations, with 21 members representing the nursing teams of two hospitals. Empirical categories: sound, facial, eye and body expressions. RESULTS sound expressions emphasized laughter. Facial expressions communicated satisfaction and happiness. Eye contact with members stood out in visual expressions. The most frequent body expressions were head movements and indistinct touches. CONCLUSION nursing care team members use body language to establish rapport with patients, clarify their needs and plan care. The study classified body language characteristics of humanized care, which involves, in addition to technical, non-technical issues arising from nursing communication.
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ورودعنوان ژورنال:
- Revista brasileira de enfermagem
دوره 68 3 شماره
صفحات -
تاریخ انتشار 2015